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Help Center

What is your return policy?

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Posted on Aug 26, 2014

We offer a 30 Day No Hassle Return Policy!

 

Not satisfied with part or all of you order, just send it back within 30 days from the date of receiving the package, in its original packaging.

It is that simple. Our goal is 100% satisfaction for our customers. We stand by the products we offer for sale on our website.

All perishable items must be returned unopened in original packaging to qualify. For any opened perishable items please contact the manufacturer for return/refund information.

At times we may ask for photographs of the products being returned, this is necessary to show/prove to the manufacturer that there may be an issue with the product.

Processing a return:

To process a return we provide a simple online process within your online account, or feel free to contact customer service at 888-839-8909.

When returning items to us we issue a credit to the original form of payment used for the transaction in the amount of the purchase price of the product. For defective products or those that were shipped in error we will also refund related shipping charges. For items returned or refused due to no longer wanting or needing a 15% restocking fee will be applied as well as return shipping charges. 

Orders cannot be changed or cancelled online. Contact us immediately after placing your order, and we will do everything we can to accommodate your request. Please note our automated process fills orders very quickly, so the time window for changes or cancellations is very short. If it is too late to cancel your order, you may return any unwanted items in accordance with our return policy. For items returned or refused due to no longer wanting or needing a 15% restocking fee will be applied as well as return shipping charges. 

You must be 18 or older to purchase ammunition and other restricted items. For safety reasons, many of these items cannot be returned and may only be shipped via ground shipping to the 48 contiguous states. If purchasing ammunition, ensure you use the correct caliber and/or gauge in your firearm. Many states and/or municipalities have certain restrictions in place which may prevent shipment/ordering of various items. Check your local laws and regulations before ordering.

Online or over the phone you can process a return at your convenience 24 hours/ 7 Days a week.

 

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